Frequently asked
- Who sells on Clauset?
- Independent designers, ateliers, and workshops, vetted for craft. Every piece names its maker and material.
- How long does an order take?
- Because pieces come direct from small makers, dispatch and delivery vary by brand and destination. See Shipping & Delivery for the details shown at checkout.
- Can I return something?
- Yes, fourteen days to change your mind, longer if a piece is faulty. Full policy on the Returns & Refunds page.
- What currency are prices in?
- Prices settle in US dollars; the header switcher shows an indicative conversion, but you're always charged in USD.
- How do I track my order?
- With your order reference and the email you ordered with, at Track Your Order. No account needed.
- I make things. Can I sell here?
- Yes, we are always looking. Head to Sell on Clauset to apply.
Have a problem?
Tell us what happened and a person will get back to you by email.